Private Policy for SMS
Effective Date: July 9, 2026
At I Know My Chiro Chiropractic Wellness PLLC (“I Know My Chiro,” “we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information related to our SMS (text messaging) communications.
Information We Collect
When you consent to receive SMS messages from us, we may collect and maintain the following information:
- Your name
- Mobile phone number
- Appointment information
- Communication preferences
- Information you voluntarily provide when contacting our office
We collect only the information necessary to provide healthcare services and communicate with you regarding your care.
How We Use Your Information
We use your mobile phone number to send messages related to your relationship with our practice, including:
- Appointment reminders
- Appointment confirmations
- Appointment scheduling or rescheduling
- Follow-up care instructions
- Patient recall reminders
- Office closures or schedule changes
- Review requests
- Responses to patient inquiries
Message frequency varies depending on your care and appointments.
SMS Consent
By providing your mobile phone number and opting in, you consent to receive SMS text messages from I Know My Chiro Chiropractic Wellness PLLC.
Providing consent to receive SMS messages is voluntary and is not a condition of receiving healthcare services.
Patients may opt in by:
- Completing a paper patient registration form
- Completing an electronic registration or check-in form
- Requesting an appointment through our office
- Providing verbal consent during scheduling
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP
After opting out, you will no longer receive SMS communications except those required to process your opt-out request.
For assistance, reply:
HELP
or contact our office directly.
Message and Data Rates
Message and data rates may apply.
Charges depend on your wireless carrier and mobile service plan.
Protection of Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
No Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may disclose information only as required by law or when necessary to provide healthcare services through authorized service providers acting on our behalf.
Third-Party Service Providers
We may use secure third-party communication providers, including SMS service providers, to facilitate text messaging services. These providers are contractually obligated to protect your information and may use it only for the purpose of delivering our communications.
HIPAA Notice
SMS messages are intended for appointment and administrative communications and should not be used to transmit medical emergencies or highly sensitive medical information.
If you are experiencing a medical emergency, call 911 immediately.
Your Rights
You may:
- Request access to your personal information
- Update your contact information
- Withdraw your SMS consent at any time
- Request that we stop sending text messages
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will become effective upon posting this page. Continued participation in our SMS communications constitutes acceptance of the revised policy.
Contact Us
I Know My Chiro Chiropractic Wellness PLLC
Website: https://iknowmychiro.com
Phone: (212) 933-0188
Email: info@iknowmychiro.com
Last Updated: July 9, 2026